Frequently Asked Questions
What should I wear? Do you offer valet service? Can you accommodate my gluten allergy? Answers to our most commonly asked questions are below.
What are my reservation options?
We offer three different dining options: our Dining Room, Chef’s Counter and the Bar.
Both the Dining Room and Chef’s Counter are priced at $280 per person including all beverages (choosing our non alcoholic pairing reduces the price to $255). The Chef’s Counter is located directly in front of the kitchen with comfortable backed stools. Both options are all inclusive; beverage pairings, gratuity and tax included. We charge $140 when you book the reservation and the remaining $140 the day of your reservation.
Our Bar dining option is available for $180 with gratuity and tax included. Beverages are not included in the price. We charge $90 upon making the reservation and the remaining $90 the day of your reservation. Beverages can be added to your dining experience as our bartenders would be happy to make your favorite drink of choice or you may upgrade to either our alcoholic or non-alcoholic pairing should you wish to do so for a charge of $100 or $75 respectively, both inclusive of gratuity and tax.
The same tasting menu is offered at all of our seating options.
Where are you located?
We are located at 715 8th Street SE, a ten-minute walk from the Eastern Market metro station (orange and blue lines).
If you are driving, there is metered parking options on 8th Street SE, in the parking lot underneath the 295 overpass (on 8th Street, SE, between I and Virginia Ave SE).
Do you offer valet?
Valet parking is available for $15.00 and is located in front of Senart’s Oyster & Chop House at the alley corner on 8th Street SE between G Street and E Street.
Taxis are sometimes available as they travel towards the Eastern Market metro station but we also recommend Uber and Lyft as they are quite efficient in Washington, DC.
When are you open?
We offer two seatings a night, Tuesday through Friday and occasional Saturday services, see below for specific Saturday dates. Our first seating is from 5:00 p.m. to 6:00 p.m. and our second seating is from 8:00 p.m. to 9:00 p.m.
Do you have phone hours?
We are available between the hours of 12:00 p.m. to 2:00 p.m. Tuesday - Friday. Our phone number is 202.595.7375.
What upcoming Saturday’s do you offer dinner service?
Saturday, October 14, 2017; due to the upcoming holidays we also offer dinner service on Monday, November 20, 2017; Saturday, December 2, 2017; Saturday, December 16, 2017; and New Year's eve! Sunday, December 31, 2017!
What is your cancellation policy?
If you cancel a reservation...
Outside of five days (120 hours) you will receive a full refund.
Outside of three days (72 hours) you will forfeit half of your deposit.
Outside of one day (24 hours) you will forfeit your entire deposit.
Within 24 hours, we retain the entire amount.
For cancellations within 24 hours, please contact firstname.lastname@example.org. For all other cancellations, please refer back to your online reservation account. We do not accept cancellations or changes to party size over the phone. If you need to change the number of guests in your party, please see our policy below.
What if I need to change the number of guests in my party?
If you need to change the number of guests in your party, please be aware that we retain the deposit for the original number of guests. If you still wish to change the number of guests in your party, please email email@example.com.
We do not accept cancellations or changes to party size by phone or voicemail.
What happens to my reservation during inclement weather?
If the metro has been closed and government warnings have been issued to stay off the roads, Pineapple and Pearls will close for the evening. We will work with guests to reschedule their dining experience with us.
In all other instances, feel free to reach out to us during our phone hours of 12:00 p.m. to 2:00 p.m. Tuesday - Friday at 202.595.7375 or by email at firstname.lastname@example.org and we will respond as quickly as possible.
Do you take reservations by phone or email?
Reservations are available – exclusively on our website – for dates five weeks in advance. We release all future weeks at 10:00 a.m. every Monday.
Do you take walk-ins?
We generally do not take walk-ins. When last minute seats open up day of a reservation we will post them on our instagram account @lastminutedinnerplans
Do you need a reservation for the patio?
We offer patio reservations for the week every Monday at 10:00 a.m. on our website. There are two seating options, the first is at 6:00 p.m. and second is at 9:00 p.m. Seating time is limited to a two-hour window.
What is your dress code?
Festive attire. What does that mean? Dress for an elegant and refined dining experience. Jacket and tie is not required however t-shirts and shorts are not appropriate.
How long should I expect the dining experience to be?
We suggest that you allot approximately two and a half to three and a half hours for your experience. The timing depends on the size of your party, with a party of two averaging approximately two and a half hours.
How do you handle dietary restrictions?
We happily work with guests to accommodate all allergies and dietary restrictions as well as all-ideological and religious choices with prior notice made during your booking process.
What if I choose one of your pairing options in the moment?
Guests must be over the age of 21 to partake in our alcoholic beverage pairing. For guests not of age or for those not interested in the alcoholic pairing, we have a wonderful non-alcoholic beverage pairing option. We are happy to accommodate these decisions in the moment.
Do you have a corkage fee?
We have a corkage fee of $60 per bottle in our bar and patio. We do not have a corkage fee in our dining room or at the chef’s counter.
Do you host private events?
Yes, if you are interested in private events please contact our reservation team.
Do you offer gift cards?
Gift cards can be purchased online through our website. They can then be printed out or sent digitally via email or text message.
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